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The following terms and conditions constitute an agreement between you and Neel Info Solutions. (“TellMeAstro,” “Company”, “we,” or “us”), the operator TellMeAstro (through the “Application (App) & Website”). By using the SITE / APP, and/or by registering with us, you signify that you agree to these terms of use, including that you consent to the information practices disclosed in our Privacy Policy, and that you agree to comply with applicable laws, governed and interpreted by the country (hereinafter referred to as “India”). If you are registering an account or using the Site on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept these Terms of Use on such individual or entity’s behalf.
In addition, you understand that the specific method, features and services offered on TellMeAstro may be altered, improved, removed or adapted at any time by the Company in its sole discretion and without any notice. If you do not agree with any of these terms, do not use this site.
TellMeAstro is in no way, directly or indirectly responsible for the advice and assistance provided by the Partners. We are an independent third-party enabler who have built a platform where the clients can communicate with, and if the need be, meet the Partner online. TellMeAstro has no control over the Services provided by the Partner. TellMeAstro may help to resolve in case of any issues/discrepancies with the Services provided by the Partner.
TellMeAstro has full rights to publish the free advice provided to their clients on their portal and in any external communication for public knowledge sharing. However, in none of the published content the user details will be displayed.
As a part of the Services, you will also be eligible to avail the benefit of online call consultation with the Partners listed at TellMeAstro. Any online call consultation that you have had with the selected Partner is completely confidential.
All users must be eighteen years or older. In the case of minor Consumers (under eighteen (18) years), a parent or guardian must accept this Agreement and guide all consultations under the services offered.
The User takes full responsibility for ensuring that the information submitted is accurate. TellMeAstro shall make no effort to validate any information provided by the Consumer for use in Services with respect to content, correctness or usability. We with an intention to provide the best service possible could ask you to share more information as and when needed.
Use of TellMeAstro Services requires basic familiarity with the Internet and the Consumer is expected to possess the necessary internet-usage skills and knowledge to avail TellMeAstro Services.
You represent and warrant that you are at least eighteen years of age and that you possess the legal right and the ability to enter into agreements pertaining to Terms of Use, to register on the TellMeAstro Services under your own name and to use the TellMeAstro Services in accordance with the Terms of Use and abide by the obligations hereunder.
You are solely responsible for maintaining the confidentiality of your password and for all activities carried out under your TellMeAstro account. You agree to prohibit anyone else from using your password and immediately notify TellMeAstro of any unauthorized use of your password or other security concerns.
No party has the power or authority as agent, employee or in any other capacity to represent, act for, bind or otherwise create or assume any obligation on behalf of the other party for any purpose whatsoever.
Your affirmative act of clicking on the I AGREE checkbox/ using the App or Site and/or registering for the App or Site or the Services constitutes your electronic signature to these Terms of Use and your consent to enter into agreements with us electronically.
The platform may only be used in good faith and may not be used to transmit or otherwise make available any information that is false or that you do not have a right to make available under any law or under contractual relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements), to threaten, abuse, harass, or invade the rights of any person or entity, to infringe on any person or entity’s intellectual property rights, or in any other way that could reasonably be deemed unethical, illegal, or offensive.
You may not misidentify yourself or impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity (e.g., pretend to be a different person or from a different company or organization).
Unless you have our prior written consent, you will not post advertisements or promotional materials, solicit participants and/or visitors of the Site, reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the App or Site or its Services, use of the App or Site or it Services, or access to the App or Site or its Services.
You are prohibited from using any type of computer ‘worm,’ ‘virus’ or any other device that is intended or is likely to disrupt, overload, or otherwise impair the workings of any part of the App or Site. If you do engage in such conduct, the resulting damage will be hard to quantify as a fixed amount and thus you hereby agree to pay us liquidated damages in the amount of Rs. 1,00,000 for each day that the App or Site is damaged until the App or Site is completely repaired and further unquantified damages which will occur due to your act will be accessed and you shall be liable to pay the same. This amount is derived by estimating the value of
TellMeAstro (the owners and the employee staff of the App or Site) and third-party professionals who offer services through the App or Site accept no responsibility for any medical, legal or financial events or outcomes related to services achieved through the use of the App or Site.
TellMeAstro does not guarantee that a web-based consultation, over-phone consultation or in-person / video consultation is the only appropriate course of treatment /solution for your particular problem.
Your TellMeAstro Profile is created to store records of your consultations and your personal query / problem information online, including history, etc.
Any information provided as part of a web, over-phone or an in-person / video consultation becomes part of your TellMeAstro Record. You agree to provide accurate information to help us serve you best to our knowledge, to periodically review such information and to update such information as and when necessary.
TellMeAstro reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the TellMeAstro Service according to its internal record retention and/or destruction policies.
You might be contacted via email to review the information provided by you for TellMeAstro Record or for Online Consultations. Please make sure you provide a valid email-id and you update it as and when needed.
For additional information regarding use of information about you, please refer to our Privacy Policy.
The Company reserves its right to terminate User’s account with immediate effect without any prior notice or information at its sole discretion.
Users shall pay the fee for the guidance as per rate (Rs./min) posted on the TellMeAstro Partner profile and as amended from time to time. The fee is exclusive of taxes and all applicable taxes shall be charged extra.
All session time will be rounded to the nearest minute .In case of half minute it will rounded up to the next minute .
In case the Client/ Astrological Partner does not turn up on TellMeAstro on the scheduled date and time of the Session to provide guidance or the User could not seek the guidance due to his/her own default for whatever the reasons may be then the User may reschedule the session.
Users may cancel their session.
Once funds are transferred to the wallet , the same need to be consumed on the app and cannot be reverted back to the account.
Refund requests will be entertained only in case of system failure ; which would be given in the fom of wallet top up , at the company’s discretion.
TellMeAstro may send you Notifications and other information regarding common related topics or preventive care messages containing specific services’ related information, links to other related websites and specific questions related to your TellMeAstro Record.
These communications and resources are not comprehensive and do not include complete potential information pertaining to the subject matter. These are solely meant for general, educational and informational purposes and should not be relied upon as a substitute for user-specific query / problem evaluation or construed, directly or indirectly as the practice of that particular service or dispensing of that particular service by TellMeAstro.
The information contained in these communications and resources is compiled from a variety of sources and may or may not be authored by TellMeAstro.
TellMeAstro makes no warranty with respect to the content of these materials or the information contained therein.
We are not responsible for anything outside of TellMeAstro. Now or in the future, the Content and Services may link you to other web sites or information, software, data, or other contents, on or off the Internet. These other sites or and contents are not TellMeAstro, and the information there is outside of our control. We do not control, endorse, or review the content of these sites, and we are not responsible for such content.
You agree that the Services, which include all software and information, both electronic and printed media, contain trade secrets and other proprietary intellectual property and are the proprietary property of TellMeAstro. They are protected by trademark laws and other proprietary rights and laws, and they may only be used or accessed as specifically provided for, in this Agreement.
You agree that you will not store, copy, modify, rent, lease, loan, sell, distribute, transfer, transmit, display, reverse-engineer, reverse-assemble, or otherwise attempt to discover any programming code or any source code used in or with the Services. You will not otherwise attempt to transfer any right in the Services (which includes its software, design and content), create derivative works based on it or in any manner commercially exploit the Services in whole or in part. You agree that violations by you, any other person or entity, of these trade secrets and / or other intellectual property protections or the terms of this Agreement will be led to prosecution under the Indian Laws and Bylaws. The final choice of whether the Consumer is in violation of any of these policies is at the sole discretion of TellMeAstro
Only for the duration of being logged into the Consumers’ valid TellMeAstro account, the consumer is hereby granted a revocable, non-exclusive, non-transferable license to use the services for personal, non-commercial purposes; subject to terms and qualifications of Agreements of TellMeAstro.
With the exception of your case records, TellMeAstro retains all rights, titles and interests pertaining to TellMeAstro, the TellMeAstro Services and any content, products, documentation, software or other materials on the TellMeAstro web site or App along with any trade secret, trademark, service mark or other intellectual property or proprietary right in any of the foregoing.
TellMeAstro welcomes comments, suggestions and submissions by its Consumers including but not limited to messages, notes, feedback, artwork, communications, computer code or creative materials provided to TellMeAstro. The act of commenting, suggesting or submitting shall act as a full assignment of all rights whatsoever (Intellectual property) to TellMeAstro. TellMeAstro shall have the right to use the same as its own for all legal purposes including but not limited to reproduction, disclosure, publishing, distribution and the like without any compensation to the Consumer.
Except as expressly provided herein, no other right or license with respect to any trademark rights or other proprietary rights are granted under this agreement. All rights not expressly granted hereunder by TellMeAstro are expressly reserved to TellMeAstro and its licensors and information and content providers. Contact us if you believe information on our website or App infringes your copyright. If you believe any materials accessible on or from TellMeAstro infringe your copyright, you may request removal of those materials.
No part of the materials including graphics or logos, available in this App or Site may be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without specific permission.
Your license to access and use the App or Site and its services are subject to the following additional restrictions and prohibitions on use. You may not
The resources of TellMeAstro should not be used to impersonate another person or misrepresent authorization to act on behalf of others or TellMeAstro. All messages transmitted via TellMeAstro should correctly identify the sender. The Consumer should never alter the attribution of origin in electronic mail messages or while posting any information.
TellMeAstro has zero-tolerance for unsolicited bulk email, bulk SMS, unsolicited posting to newsgroups, marketing gimmicks/spam/scams in community resources, or other illegal activities. The Consumer shall not infringe upon the rights of others, spam, propagate computer worms or viruses, use a false identity, attempt to gain unauthorized entry to any site or network, infringe trademarks, or other intellectual property rights. The Consumer further agrees to comply with Indian export laws concerning the transmission of technical data and other regulated materials via the World Wide Web.
The Consumer agrees to indemnify and hold TellMeAstro harmless for any and all acts found or suspected to be in violation hereof. The Consumer’s account will be terminated for any of the above infractions.
The Consumer shall not attempt to undermine the security or integrity of computing systems or networks of TellMeAstro, its partners, or those accessed through or with their product, and must not attempt to gain unauthorized access.
TellMeAstro reserves the right to terminate any account which doesn’t follow our Terms and Conditions.
You acknowledge that your use of the TellMeAstro Services is solely at your own risk, and that you assume full responsibility for all risks associated therewith. To the extent that any of the Content included on TellMeAstro is provided by third party content providers or other users, we have no editorial control or responsibility of such content appearing on TellMeAstro. All information, products or services contained on or provided through this website are provided “as is”, without any warranty of any kind, express or implied, to the fullest extent permissible under applicable law. TellMeAstro and its Affiliates hereby disclaim all representations and warranties, express or implied, statutory or otherwise, including but not limited to warranties of merchantability, appropriateness, title, non-infringement and freedom from virus strains.
Third-party content may appear on this App or Site or may be accessible via links from this Site. We shall not be responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content contained in any third-party content appearing on the Site. You understand that the information and opinions in the third-party content represent solely the thoughts of the author and are neither endorsed by us nor does it reflect our beliefs.
The App or Site may contain ‘hyperlinks’ to websites neither owned nor controlled by us and we are not responsible for, and, unless otherwise noted specifically, make no representations or endorsements with respect to these sites or with respect to any service or product associated with these sites. By including these hyperlinks, we do not mean to state or imply that we sponsor, are affiliated with, or are legally authorized to use any trade name, registered trademark, service mark, logo, legal or official seal, or copyrighted symbol that may be reflected in the hyperlinks.
Without limiting the foregoing, TellMeAstro and its affiliates make no warranty as to the reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of the TellMeAstro products and services provided hereunder. TellMeAstro makes no representations or warranties about the satisfaction of government regulations.
TellMeAstro will take all necessary precautions to protect itself against failure of our hardware and our software. The Consumer acknowledges and agrees that temporary interruptions in service may occur, and that TellMeAstro shall have no liability for any claim, cost, charge, loss or expense arising from or relating to use of the Services. TellMeAstro makes no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, secure, or error free. The Consumer acknowledges and agrees that in the event of failure, restoration of service may take several days.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the App or Site (or any part of it) with or without notice. In the event of a modification or discontinuance, all information submitted by you and others may be lost. You agree to keep a permanent record of all information provided to us, and you agree that all information submitted to us is at your sole risk. You agree that we have no responsibility or liability for the deletion or failure to store any Content maintained or transmitted by the App or Site including without limitation messages and other communications. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
We do not represent or warrant that the App or Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We do not warrant or represent that the information available on or through the App or Site will be correct, accurate, timely, or otherwise reliable. We may (but are not obligated to) make improvements and/or changes to its features, functionality or content of the App or Site at any time. In no event shall we be liable for any such errors or defects.
You expressly understand and agree that your use of the app or site is at your sole risk. All content and services on the app or site is provided solely on an ‘as-is/as-available’ basis. to the extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose or use, as to the results you may achieve on account your use of the app or site, as to the results you may achieve on account of any relationship you elect to create with professional, and non-infringement. Neither TellMeAstro nor any of its licensors or affiliates makes any representations or warranties regarding any professional, including, without limitation, any professional’s ability to obtain a favourable result for you.
We do not guarantee the accuracy or completeness of any content or services and we do not guarantee that in any goods or services or goods associated with the app or site will be error-free or uninterrupted, or that any goods or services or good will continue to be available.
Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
No information, whether oral or written, obtained by you from us or through or from the app or site shall create any warranty not expressly stated in this agreement.
No service, advice provided by the TellMeAstro amounts as the promotion of any superstition or Blackmagic as contemplated in any legal statute. You are solely responsible for the services you wish to receive from our platform.
You expressly understand and agree that we shall not be liable for any, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenues, profits, goodwill, use, data, failure to realize expected savings, or other intangible losses (even if we have been advised of the possibility of such damages), resulting from:
You shall defend, indemnify, save and hold TellMeAstro, its affiliates harmless from all demands, liabilities, claims and expenses, including Partner’s fees, fees of third parties relating to or arising under this Agreement, the Services provided hereunder or your use of the Services, including without limitation, infringement by you or someone else using the service with your computer, of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policy relating to the Service(s) provided.
When we are threatened with suit by a third party, we may seek written assurances from you concerning your promise to indemnify us; your failure to provide those assurances may be considered by us to be a breach of your agreement and may result in deactivation of your service(s) with immediate effect.
Under no circumstances, including negligence, shall TellMeAstro including (its Affiliates) or anyone else involved in creating, producing or distributing TellMeAstro Services be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use TellMeAstro Services, or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to TellMeAstro records, programs or services. This paragraph shall apply to all content and functionality of TellMeAstro Services.
In addition, to the maximum extent permitted by law, in no event shall TellMeAstro nor any of its affiliates be liable for any special, punitive, indirect, incidental or consequential damages, including but not limited to personal injury, wrongful death, loss of use, loss of profits, interruption of service or loss of data, whether in any action in warranty, contract, tort (including, but not limited to negligence or fundamental breach), or otherwise arising out of or in any way connected with the use of, or the inability to use, this App or website or any service offered through this App or website or any material or information contained in, accessed through, or products purchased on this website, even if an authorized representative of TellMeAstro is advised of the likelihood or possibility of the same. To the extent certain jurisdictions restrict any of the above limitations of liability; such limitations shall not apply in such jurisdictions to the extent of such restrictions.
The indemnification and disclaimers provisions set forth above are for the benefit of TellMeAstro and its affiliates. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you, the Consumer on its own behalf.
This Agreement constitutes the entire understanding of the parties. In all cases, you agree that disputes will be subject to the laws of the republic of India and both the parties hereby submit to the jurisdiction of the courts at Pune, Maharashtra, India. In the event any dispute occurs between the parties relating to the interpretation, implementation or validity of this Agreement, the Parties agree to seek to resolve the dispute through mediation before pursuing any other proceedings. Any Party to the dispute may initiate the mediation with a notice to mediate. The mediation will be conducted by the in accordance with the then prevailing at Pune. If the dispute does not resolve within thirty days of the notice of desire to mediate, any Party may terminate the mediation and proceed to arbitration. The arbitration will be conducted by the in accordance with the then prevailing at Pune.
Any cause of action or claim you may have with respect to TellMeAstro must be commenced within one (1) year after it arises, except to the extent such litigation is not enforceable.
TellMeAstro reserves complete and sole discretion with respect to the operation of our Services. We may, among other things, withdraw, suspend or discontinue any functionality or feature of our Services.
By using the App or Site, you do not acquire any rights to the App or Site other than the limited license to use the App or Site that can be terminated in accordance with this section. You agree that we, in our sole discretion, may terminate your password, account (or any part thereof) or use of the Site, and remove and discard any Content within the Site, for any reason, including, without limitation, for lack of use, or if we believe that you have violated or acted inconsistently with the letter or spirit of this agreement. We may also in our sole discretion and at any time discontinue providing the App or Site, or any part thereof, with or without notice. You agree that any termination of your access to the App or Site under any provision of this agreement may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related Content information and files in your account and/or bar any further access to such files or the Site or App. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the App or Site.
You agree and confirm that the Terms of Service may be amended from time to time and can be checked through this link. Any such revision or change will be binding and effective immediately on release of the revised Agreement or change to the Service(s) on our website or App. Unless we notify otherwise, these terms incorporate and supersede any other terms associated with the Services.
TellMeAstro has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions stated herein, without prior notice or warning.
TellMeAstro may freely transfer, assign or delegate all or any part of this Terms of Use, and any rights and duties hereunder. This Terms of Use will be binding upon and inure to the benefit of the heirs, successors and permitted assignees of the parties.
TellMeAstro may provide notice to you the Consumer, by e-mail to the e-mail address provided by you during registration, by a general notice on the TellMeAstro Web site or App. You may send your queries to TellMeAstro at any time via email provided on website .
We may assign this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. We will post a notice on the App/Site regarding any change of ownership so that you have the opportunity to discontinue your use of the Site or cancel your registration if you do not wish to continue to use the Site and the Services under the new ownership. You may not assign, transfer or sublicense these Terms of Use to anyone else and any attempt to do so in violation of this section shall be null and void.
Our failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision. If any provision of the agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the agreement shall remain in full force and effect.
TellMeAstro does not review or approve the questions or answers submitted to TellMeAstro. The views expressed therein are those of the posting Users and Professionals and do not necessarily reflect those of TellMeAstro. TellMeAstro assumes no responsibility for the posts or the information contained therein, nor does it make any claims, promises or guarantees about the accuracy, suitability, competence or completeness of any of the information or advice in the posts. Use the advice and information provided at your own risk.
By submitting a Free Question to TellMeAstro, you understand and agree that your question and any answer provided by Professional will become part of the TellMeAstro public database and the sole property of TellMeAstro.
Thus, as to all Free Questions and any answers, you agree that, without any compensation to you, TellMeAstro will own all rights to the submitted questions and answers (including any intellectual property and moral rights) and will have the sole unrestricted right to use, reproduce, edit, modify, sell, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the submitted content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in the content.
These Terms of Use, together with the privacy policy, which shall be deemed to be a part hereof and incorporated herein by reference represent the complete agreement between you and TellMeAstro concerning the subject matter hereof, and it replaces all prior oral or written communications (if any) concerning such subject matter.
The Terms of Use shall commence upon the date you use the site or App in any form. This Terms of Use and the licenses granted hereunder shall be terminated without notice in the event you (or any authorized person using your account) fail to comply with the Terms and Conditions of this Terms of Use or the rules for use of the TellMeAstro service promulgated by TellMeAstro from time to time. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension. Upon any termination, you will destroy all copies of TellMeAstro materials in your possession and cease any access to or use of the TellMeAstro Services. Upon this suspension or termination, we may delete information, files, and other previously available content to you including but not limited to information provided by you. TellMeAstro shall not be liable to you or any third party for any termination of your access to the Site and/or the Services.
The provisions of this Terms of Use are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions, but such a provision shall be reformed, if reasonably possible, only to the extent necessary to make it enforceable.
Your affirmative act of clicking I ACCEPT button /using this App or Site and/or registering for the App or Site or the Services constitutes your electronic signature to these Terms of Use, Privacy Policy that shall be deemed to be a part hereof and incorporated herein by reference and your consent to enter into agreements with us electronically.
“I, the User or Consumer
Acknowledge and agree to assume the risk of the above-mentioned limitations pursuant to the use of TellMeAstro. I further understand and agree that no warranty or guarantee has been made to me concerning any consultation on a particular problem, result, solution of my query / problem.
I understand that the laws that protect privacy and the confidentiality of personal and / or Professional Services’ information also apply to TellMeAstro, and that my information will be only used as defined by the TellMeAstro’s Terms of Use and Privacy Policy.
I understand that the consultation through TellMeAstro may involve electronic communication of my personal information to other Partners who may be located in other areas, including out of state.”